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Practice Leadership

One thing is certain.  Without strong practice leadership and effective performance management, nothing changes.  Or worse still, things deteriorate.

Recognising the pivotal role of the first line supervisor and their manager, customised programs that develop their leadership and management skills are offered.  

  •  Skills in Performance-based and Competency-based training methods
  •  Compelling communication to set clear expectations about what and how
  •  Leading by example
  • Looking for and celebrating success
  • Creating a ‘can-do’ culture
  • Performance Management (based on the work of Reid & Parsons, 2002)*
  • Supervision

*Reid, D.H. & Parsons, M.B. (2002). Working with staff to overcome challenging behavior among people who have severe disabilities: A guide for getting support plans carried out.  Morganton, NC: Habilitative Management Consultants.